NDIS Community Transport

NDIS Community Transport  

Community transport is a key enabler of participation, recreational and social inclusion, and citizenship of people living with a disability.

Under the NDIS, Volunteering Gold Coast Transport Services has developed new and innovative transport services to meet the needs and preferences of NDIS Participants.
This includes:

  • A large fleet of vehicles, from sedans to 12-seat buses
  • Customisations to include wheelchair accessibility and ease of access (including service animals)
  • The cheapest transport rates in the market
  • Door to door pickup, not just curb to curb
  • Trained and professional drivers with full security screening
  • A centralised bookings and scheduling team to make sure that your transport is well organised and dependable

We have been providing community transport for people living with a disability for over 16 years. This is our speciality.

This All Sounds Great – But What Exactly Do We Do?

If you require support to get from one place to another, we:

  • Find out what support you require to ensure that you can participate fully within your community.
  • Arrange things for you that you require, such as a trained driver and other support staff.
  • A modified or adaptive vehicle. For example, wheelchair accessibility, supports to be animal-friendly and so on.
  • Alternative options if your NDIS funding package is insufficient to meet your needs.
  • Talk with your other service providers, including core and capacity building providers, support coordinators and plan managers to create a network of supports to make sure that your transport is well organised and coordinated.
  • Provide a higher level of service and one based on courtesy – this means that we do not meet you on the footpath, instead we meet you at the door, help you with your bags, take an interest in what you like and how you like to be supported.
  • Can also support you to have full time and permanent access to your own customised or modified vehicle – that you keep and can use. We provide drivers and support staff where required to ensure that you can use the vehicle whenever you like;
  • Can also support you to link with other people who require transport and help you to use the vehicle to create your own micro-business.

Enquire about NDIS Community Transport

Simply fill in the form below and someone will get in touch.

Accessing Our Services

We take a personalised approach – we want to talk with you and learn how best to work with you to meet your needs and preferences. So, all you need to do is call or email us.

We will then:

  • Ask you some basic questions such as your name and address;
  • Ask you about what transport supports you have now, and what you would like into the future;
  • Provide you with a quote;
  • Find out whether you have an NDIS plan and/ or whether you would like to be a social enterprise owner;
  • Find out about your current core/ capacity supports provider, and ask your permission to speak with them. This helps us to be able to coordinate your transport;
  • We will go through some paperwork with you – this will be a Service Agreement if you’re an NDIS participant, or a rental agreement if you want to start your own micro-business/social enterprise.
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