Our Team

Brad Cooper

Chief Executive Officer 

Brad has worked in Not-For-Profit organisations for the majority of his working life. He has more than 15 years of experience in senior operational and executive roles in human services organisations across Victoria, Tasmania, and Queensland.

Brad began his career as a Nurse moving from hospitals into tertiary education and research, then transitioned to community aged care, homelessness services, and mental health services.

Brad’s focus is on outcomes and impact for service users and employees, drawing on the collective wisdom and insights across the organisation.

Brad has held volunteer roles as a board member and project roles developing professional practice standards.

Jacqueline Justin

Chief Financial Officer

Jackie has extensive accounting, auditing and managerial experience. Being a qualified Accountant with a wealth of knowledge from the commercial sector, she is able to significantly contribute to improving and monitoring internal financial controls. 

Jackie joined the team in early 2016 and ensures the department produces timely and accurate management information to enable past and current performance to be measured and future plans to be implemented.

Jackie has both an interest and personal experience in volunteering and community engagement. She  brings her commercial expertise in to the Not-For-Profit sector and has  maximised efficiencies with excellent results.

Jo Jones

General Manager –
Community Services

Jo has been with Volunteering Gold Coast since 2008 and enjoys the diversity her role brings to the organisation. 

Starting as the Transport Services Coordinator she quickly embraced the strategic objectives and became a pivotal leader within the organisation.

Jo is responsible for both the Volunteering, Community Visitor Scheme Program and the Transport Services. Ensuring the Transport Services and the Transport Consortium is appropriately resourced, managing over 20 staff, as well as managing the volunteer services and programs.

Her teams in Volunteering and Transport Services work hard to ensure funding requirements are met and embrace the new services that VGC implement.  


Nicole Smith

General Manager –
Marketing & Communications

Nicole is passionate about supporting and engaging local community.  With over 20 years of marketing experience, she brings with her a wealth of expertise from the corporate sector. 

Nicole has worked comprehensively across a vast array of industries and brands. She is highly experienced, passionate and driven, with an abundance of knowledge to manage a driven Marketing Team.

Empowering her team with opportunities to be innovative, collaborative, impactful, inclusive and fearless, Nicole harnesses creativity that drives the marketing message.  

Thriving on a challenge, Nicole works with the local community, Not-For-Profits and corporate’s identifying areas where they can work collaboratively together to increase social impact.  

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